BioForm Research LLC
("BioForm Research," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use bioformresearch.com, create an account, sign in with Google, place an order, or otherwise interact with our services; how we use that information; and the choices available to you.
Information We Collect
Depending on how you use our website, we may collect:
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Account Information:
Information associated with your BioForm Research account, such as your email address and account identifier.
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Order and Contact Information:
Your name, email address, shipping address, billing-related information, order history, and communications with us.
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Payment Information:
Payments are processed through third-party payment providers. BioForm Research may receive transaction-related information such as payment status, transaction identifiers, and limited billing details. Payment providers handle payment credentials according to their own privacy and security practices.
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Website and Device Information:
We may automatically collect information such as browser type, device information, IP address, pages visited, referral information, and other usage data through cookies and similar technologies.
Google Sign-In
BioForm Research offers Google Sign-In as an optional way to create or access an account. When you use Google Sign-In, BioForm Research accesses your Google account email address and a unique account identifier for authentication purposes.
We use this information only to create, connect, authenticate, and secure your BioForm Research account. We do not request or receive access through Google Sign-In to your Gmail messages, Google Drive files, Google Calendar, Google Contacts, Google password, or other private Google account content.
Storage and retention:
Google authentication data may be stored for as long as your account remains active or as otherwise necessary for security and legal purposes. You may request deletion of your account and associated personal information, including Google Sign-In data, by contacting support@bioformresearch.com.
Sharing:
Google authentication data may be processed by Base44, our website and authentication infrastructure provider, solely as necessary to provide account functionality. We do not sell Google user data, use it for advertising, or disclose it to third parties for independent marketing purposes.
Protection:
We use reasonable administrative, technical, and organizational safeguards designed to protect Google user data from unauthorized access, disclosure, alteration, or destruction.
Deletion:
You may request deletion of your account and associated personal information by contacting support@bioformresearch.com. We will delete or de-identify personal information that is no longer required for legitimate business or legal purposes.
Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including applicable Limited Use requirements.
How We Use Information
We may use information collected through the website to:
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Create and manage user accounts
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Authenticate users and maintain account security
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Process and fulfill orders
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Communicate about purchases, accounts, or customer-service requests
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Prevent fraud, abuse, and unauthorized activity
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Maintain and improve the website and customer experience
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Perform analytics and understand how our website is used
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Comply with applicable legal, accounting, and regulatory obligations
We do not sell or rent personal information to third parties for their marketing purposes.
Our customer-journey report uses a random visit identifier to count product views, successful cart additions and checkout starts. The identifier expires after 30 minutes of inactivity. An internal order reference lets us distinguish a payment link from a saved order marked paid. Names, email addresses, shipping addresses, card details, payment links and form contents are not copied into this journey report. The report is stored within our Base44 application and is available only to administrators. A random visit identifier is not the same as fully anonymous data.
You can turn this customer-journey measurement off or on using the control in the footer. It also respects your browser's Global Privacy Control and Do Not Track preference. Turning it off clears the journey identifier and stops new journey events; it does not erase necessary order records or change essential shopping and account functions. This control applies to the customer-journey report described here.
How We Share Information
We may share information with service providers that help us operate the website and provide our services. These may include:
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Website hosting and application infrastructure providers
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Authentication providers, including Google
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Payment-processing providers
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Shipping and fulfillment providers
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Analytics and website-performance providers
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Service providers assisting with security, fraud prevention, or customer support
These providers receive information only as necessary to perform services on our behalf or as otherwise permitted by law. We may also disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or users, prevent fraud or abuse, or enforce our agreements.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain user accounts, fulfill orders, resolve disputes, enforce agreements, comply with legal or accounting requirements, and protect the security of our services. If you request deletion of your account, we will delete or de-identify personal information that is no longer required for legitimate business or legal purposes. Certain transaction or order records may need to be retained where required by law.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Similar Technologies
We may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and provide security features. Users may control certain cookies through their browser settings. Disabling some cookies may affect website functionality.
Your Privacy Choices and Rights
Depending on your location, you may have rights relating to your personal information, including the right to request access to, correction of, or deletion of certain information. You may request deletion of your BioForm Research account and associated personal information by contacting support@bioformresearch.com. We may need to verify your identity before processing certain requests.
Third-Party Services
Our website may integrate with third-party services, including Google, payment providers, shipping providers, analytics services, and website infrastructure providers. These third parties may process information according to their own privacy policies and terms.
Age Eligibility
Our website and services are intended only for adults 21 years of age or older, and we do not knowingly collect personal information from individuals under 21.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our services, technology, or legal obligations change. When we make changes, we will update the "Last Updated" date shown at the top of this page.
Contact Us
If you have questions about this Privacy Policy, your personal information, Google Sign-In, or a privacy request, contact us at:
BioForm Research LLC
support@bioformresearch.com
All products are for laboratory research use only. Not for human consumption.